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REFUND and TRANSFER POLICY for Tri It Now races:

1.      Requests for refunds of 50% of your registration fee will be given if the request is made by the refund deadline shown on the race page for that event on the Tri It Now website. After this date, absolutely NO refunds will be made by the race organization for any reason. 

2.      If you wish to be eligible for a refund of your registration fee due to illness or injury which prevents participation in the race, you must purchase the registration cancellation insurance which is offered during the initial online registration process.

3.      There is not a fee for transferring to a different race category within the same Tri It Now event (for example, transferring from the triathlon in the Tune Up Tri to the duathlon in the Tune Up Tri). This can be accomplished through the active.com registration site or by contacting Tri It Now via email (info@triitnow.com).  Deadline for this type of transfer is the Wednesday night before the event. 

4.      There is a $25.00 fee for transferring registration to another Tri It Now race on a different day.  The new race selected must take place during the same calendar year.  The ONLY exception to this rule is that transfers from Du It (the last race on our yearly calendar) may be to the next Tune Up Tri (first race of the following year).  The athlete must request the transfer via email to the race director (info@triitnow.comat least one week prior to the race for which he/she is currently registered.  Payment of the transfer fee via PayPal (which will include an additional $2.50 to cover the Paypal transaction fee) or via the original registration site (which will include an additional transaction fee imposed by that registration site) will be required to be completed no later than one week prior to the race for which the athlete was originally registered. 

5.     Transferring one’s registration for an event to another person is allowed, and will incur a transfer fee of $25.00 (plus a transaction fee added by the registration site).  The deadline for transferring registration to another person will be one week prior to the race.  Contact Tri It Now via email (info@triitnow.com) for guidance on how to accomplish the transfer. Selling your race entry slot INDEPENDENTLY is strictly prohibited By Tri It Now and USA Triathlon rules. Such transfers will not be recognized by Tri It Now, and infractions will be reported to USA Triathlon. 

Some additional notes from Active.com about the process of transferring registration to another participant:

- The original registration will not be refunded until the accepting participant pays for his/her transferred registration
- The system will NOT refund the original registration until the new participant has accepted and completed the transfer
- The original registrant will not receive a refund of ACTIVE Network processing fees or any USAT membership fees (if applicable)
- Transfers may only be completed for same category (if the original registration was for the duathlon category, the transfer may only occur for the category)
- The new participant may change event categories after the transfer
- If a participant transfers categories BEFORE attempting to transfer the registration to someone else, the process cannot be completed.

 

There is NO rain date for the event.  In cases of inclement weather, natural disaster, acts of God, acts of war or other unforeseen extraordinary circumstances, management reserves the right to cancel the event and/or modify the race course for safety concerns. Under such circumstances, there will be absolutely no refunds or transfer of entries to future Tri It Now events. Each athlete must accept any such risk of their entry fee paid.  All monies collected are used to develop and produce the event, including all race supplies, staffing, and administration. We pledge to make every effort to produce a fair, safe and exciting event for all. 

By registering online or by your signature on a paper application, you acknowledge that you have read and agree to the terms listed above.



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